Privacy
At Scenshuz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place an order with us.
Information We Collect
When you visit the Scenshuz website, we automatically collect certain information about your device, including your IP address, browser type, device information, time zone, and website activity. We also collect information regarding the products and pages viewed, how visitors navigate through the website, and the source that directed visitors to our store.
When you place an order, we collect information required to process and fulfil your purchase, including your name, email address, contact number, billing address, shipping address, payment details, and order information. Together, these details are referred to as Personal Information throughout this Privacy Policy.
How We Use Your Information
We use your Personal Information to process orders, receive payments, arrange shipment, provide order confirmations, communicate with customers, respond to enquiries, and provide customer support. We also use this information to maintain website security, detect fraudulent transactions, analyse customer behaviour, improve website performance, optimise customer experience, and keep business records in accordance with legal and operational requirements.
Sharing Your Information
We share the information necessary to operate our business and fulfil customer orders with our e-commerce platform provider, payment service providers, courier and logistics partners, website analytics providers, and other service providers directly involved in processing transactions and maintaining our website. Scenshuz does not sell, rent, or trade customer personal information to third parties for their independent marketing purposes.
Cookies and Analytics
Scenshuz uses cookies, analytics tools, and similar technologies to improve website functionality, understand how visitors interact with our website, monitor website performance, and enhance the overall shopping experience. These technologies help us analyse traffic patterns, measure the effectiveness of marketing activities, and improve our products and services.
Customer Rights
Customers may request access to their personal information, request corrections to inaccurate information, or enquire about the use and processing of their personal data. Scenshuz reserves the right to verify the identity of any individual making such requests before releasing or amending personal information.
Data Retention
Scenshuz retains personal information for as long as necessary to fulfil orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce company policies. Information that is no longer required is securely removed or permanently deleted.
Changes
Scenshuz reserves the right to update or modify this Privacy Policy at any time to reflect changes in business operations, legal requirements, or website functionality. Any updates will take effect immediately upon being published on this page.
Contact Us
For questions regarding this Privacy Policy, your personal information, or any privacy-related concerns, please contact Scenshuz through our official customer service channels.
