Terms and Conditions
These Terms & Conditions set out the policies governing the sale of products through the Scenshuz website. They are provided to ensure transparency regarding our products, ordering procedures, payment processes, shipping arrangements, returns, exchanges, and customer responsibilities when purchasing from our store.
Product Information
Scenshuz strives to ensure that all product descriptions, specifications, measurements, images, and pricing are presented as accurately as possible. Product colours and appearance may vary slightly due to differences in screen settings, photography lighting, and device displays. Such variations do not constitute defects or inaccuracies.
Orders
All orders submitted through the Scenshuz website are reviewed upon successful payment. Order confirmations acknowledge receipt of an order and provide customers with the relevant transaction details. Scenshuz reserves the right to cancel or decline orders containing inaccurate information, pricing errors, suspected fraudulent activity, or circumstances that prevent the fulfilment of an order.
Pricing and Payment
All prices displayed on the website are stated in Malaysian Ringgit (MYR) unless otherwise specified. Orders are processed only after successful payment confirmation. Promotional prices, discounts, product availability, and website content are subject to revision without prior notice.
Made-to-Order Products
Selected Scenshuz products are produced on a made-to-order basis. Production commences after payment has been successfully received and verified. As each item is specifically prepared for an individual order, customers are encouraged to review all product details carefully before completing their purchase.
Customer Responsibilities
Customers are responsible for providing complete and accurate information during checkout, including their name, contact details, delivery address, and product selection. Incorrect or incomplete information may result in processing delays, delivery issues, or additional charges which remain the responsibility of the customer.
Sizing and Fit
Customers are responsible for reviewing the sizing information provided on the website before placing an order. Sizing guides are intended as references to assist purchasing decisions, and individual fitting preferences may vary. Customers are encouraged to confirm their measurements carefully before checkout.
Shipping and Delivery
Scenshuz arranges shipment through appointed courier partners upon completion of order processing. Delivery timelines vary depending on destination, courier operations, public holidays, weather conditions, and other factors outside the direct control of Scenshuz. Customers will receive shipment updates based on the tracking information provided by the assigned courier service.
Returns and Exchanges
Returns and exchanges are governed by the Scenshuz Return & Exchange Policy. Customers are encouraged to review the policy before placing an order to understand eligibility requirements, procedures, and applicable conditions relating to returns, exchanges, and product concerns.
Intellectual Property
All content displayed on the Scenshuz website, including product designs, images, photographs, branding materials, logos, graphics, text, and other intellectual property, remains the exclusive property of Scenshuz. Reproduction, distribution, modification, or commercial use of any content without prior written consent is strictly prohibited.
Limitation of Liability
Scenshuz shall not be responsible for any indirect, incidental, or consequential losses arising from website interruptions, delivery delays, third-party service disruptions, or circumstances beyond reasonable control. Any liability relating directly to a product purchase shall not exceed the value of the product purchased.
Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any matters arising from purchases, transactions, or the use of the Scenshuz website shall be interpreted and administered in accordance with the applicable laws and regulations of Malaysia.
Contact Us
Questions regarding these Terms & Conditions may be directed to Scenshuz through our official customer service channels. We are committed to providing clear information and assistance regarding our products, services, and store policies.
