PRIVACY POLICY

Published: October 2026. Subject to updates.

Your privacy matters to us. Our Privacy Policy explains how Scenshuz collects, uses, and protects your personal information when you visit our website or interact with us in any way — whether or not a purchase is made. We encourage you to read it carefully so you understand how your data is handled and the choices available to you.

1. About Us

Scenshuz is operated by Saiful Anam Muhd Pahri Enterprise (Registration No. 202303291954 / 003549566-T), a Malaysian registered business based in Kuala Lumpur. For any privacy-related enquiries, please contact us through the details below. If a dedicated Scenshuz privacy email is introduced later, this section can be updated accordingly. 📧 [email protected] 📱 +6011 5915 6010 (WhatsApp)

2. What We Collect

When you browse our website, we automatically collect basic device information — your IP address, browser type, and how you navigate through our pages. This helps us understand how our website is performing and how we can improve your experience. When you place an order, we collect what we need to fulfil it: a) Name, contact number, and email address b) Billing and shipping address c) Payment information (processed securely by our third-party payment gateway — see below) d) Order details and purchase history We refer to these collectively as your Personal Information throughout this policy.

3. How We Use It

We use your Personal Information to process and fulfil your order, arrange delivery, send order confirmations, respond to your enquiries, and provide customer support. We also use it to manage any exchanges or returns effectively, maintain website security, detect fraudulent activity, and keep business records as required by law. If you have opted in to receive updates from us — including new arrivals, promotions, or festive announcements via email or WhatsApp — we may use your contact details for this purpose. You may opt out at any time by contacting us directly. We use your information only for the purposes described in this policy.

4. Payment Information

All payment transactions are processed securely by our third-party payment gateway providers. Scenshuz does not directly store, process, or have access to your full card or banking details. Payment information is handled exclusively by our payment partners in accordance with their own security standards and compliance requirements.

5. Who We Share It With

Your information is shared only with the partners necessary to operate our business and fulfil your order: a) Our e-commerce platform provider b) Payment service providers c) Courier and logistics partners d) Website analytics providers Scenshuz does not sell, rent, or trade your personal information to any third party for their independent marketing purposes.

6. Cross Border Data Processing

Some of our service providers — including our e-commerce platform, payment gateway, and analytics tools — may be hosted or operated outside of Malaysia. Your personal information may therefore be transferred to or processed in other countries where our service providers operate. We take reasonable steps to ensure that appropriate safeguards are in place wherever your data is handled.

7. Cookies And Tracking

We use cookies and similar technologies to support website functionality, manage your shopping cart, remember your preferences, analyse traffic patterns, measure the effectiveness of our marketing activities, and improve your overall experience on our website. These may include analytics cookies, functional cookies, and where applicable, advertising or remarketing cookies. Most browsers allow you to manage or disable cookies through their settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Your Rights

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to: a) Request access to the personal information we hold about you b) Request corrections to any inaccurate or incomplete information c) Withdraw your consent to the processing of your personal data d) Request that we limit or cease processing your data in certain circumstances e) Raise concerns or enquiries about how your personal data is being used To exercise any of these rights, please contact us using the details in the About Us section above. We may verify your identity before processing any such request.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. While no system can guarantee absolute security, we are committed to handling your data with care and in accordance with applicable data protection standards.

10. How Long We Keep It

We retain your personal information for as long as necessary to fulfil orders, provide customer support, manage returns and exchanges, meet legal obligations, resolve disputes, and maintain business records. When information is no longer required, it is securely removed or permanently deleted.

11. Children And Minors

Scenshuz does not knowingly collect personal information from individuals under the age of 18. Our website and services are intended for adults. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it promptly.

12. Updates To This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or website functionality. Any updates will take effect immediately upon being published on this page. We encourage you to review this policy periodically.

13. Questions?

If you have any questions about your privacy or how we handle your information, please reach out to us. We are always happy to help. 📧 [email protected] 📱 +6011 5915 6010 (WhatsApp)